Experienced professional implementing, and maintaining cloud infrastructure solution. Adept to utilizing Azure, Google Cloud.
Astute professional consultant focused on supporting cross-functional teams to increase customer satisfaction through process improvements. Exceptional knowledge of developing strategic plans for service excellence.
Highly focused project team leader with over fifteen years of experience coaching, and mentoring teams of 5 to 20 employees. Proven record of improving collaboration among interdepartmental teams.
Established integration protocols for multiple projects to cut cost. Led and trained a team of 20+ Business consultants.
Over 20 years of implementing ERP, CRM and e-Commerce systems leveraging Magento, Salesforce, Epicor, MS Dynamics and smaller scale software.
Goal-oriented leader highly skilled in system and data architecture within the IT industry. Over 10 years of experience providing technical leadership, architecture design and implementations across several markets.
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